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Lookup NU author(s): Professor Martin Eccles
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A consistent finding in articles on quality improvement in health care is that change is difficult to achieve. According to the research literature, the majority of interventions are targeted at health care professionals. But success in achieving change may be influenced by factors other than those relating to individual professionals, and theories may help explain whether change is possible. This article argues for a more systematic use of theories in planning and evaluating quality-improvement interventions in clinical practice. It demonstrates how different theories can be used to generate testable hypotheses regarding factors that influence the implementation of change, and it shows how different theoretical assumptions lead to different quality-improvement strategies.
Author(s): Grol RPTM, Bosch MC, Hulscher MEJL, Eccles MP, Wensing M
Publication type: Article
Publication status: Published
Journal: Milbank Quarterly
Year: 2007
Volume: 85
Issue: 1
Pages: 93-138
ISSN (print): 0887-378X
ISSN (electronic): 1468-0009
Publisher: Wiley-Blackwell Publishing, Inc.
URL: http://dx.doi.org/10.1111/j.1468-0009.2007.00478.x
DOI: 10.1111/j.1468-0009.2007.00478.x
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