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Lookup NU author(s): Dr Panos Periorellis
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The majority of library enquiry systems usually consist of a non-graphical interface linked to a library catalogue (Online Public Access Catalog, or OPAC). Graphics, animation and sound are usually sacrificed to speed up the enquiry process. Some interfaces support the Hypertext Transfer Protocol (http) and can therefore be accessed on the World Wide Web (Web). Although they allow access using a number of keywords (author, subject, title, etc.), they do not provide any help on how the catalogues are accessed, how to structure or refine a query or how to evaluate the responses. To add to the confusion, there are many different manufacturers of OPACs. Information Services at the University of Sunderland is currently developing an intelligent enquiry system that uses an interactive dialogue process to direct the user to information. The system also includes a skills component based on the learning dialogue explaining the information seeking process, and finally a referral service that forwards unanswered queries to a transnational mediated special interest group (SIG).
Author(s): Periorellis P, Scales W
Publication type: Online Publication
Publication status: Published
Series Title: Ariadne Magazine
Access Year: 1998
Description: Online Article
ISSN (electronic): 1361-3200
Access Date: 22-09
Source Publication Date: 22-09-1998
Notes: Issue 17.