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Optimizing revenue: Service Provisioning Systems with QoS Contracts

Lookup NU author(s): Dr Jennie Palmer, Emeritus Professor Isi Mitrani, Michele Mazzucco



We consider the problem of how best to structure and control a distributed computer system containing many processors, subject to Quality of Service contracts. Services of different types are offered, with different charges for running jobs and penalties for failing to meet the QoS requirements. The aim is to choose the number of servers allocated to each service type, and the admission criteria for jobs of that type, so as to maximize the total average revenue per unit time. For a given set of parameters, it is shown how to compute the optimal server allocation and the associated admission policy. The performance of a fast allocation heuristic is also evaluated.

Publication metadata

Author(s): Palmer J, Mitrani I, Mazzucco M, McKee P, Fisher M

Publication type: Report

Publication status: Published

Series Title: School of Computing Science Technical Report Series

Year: 2007

Pages: 11

Print publication date: 01/05/2007

Source Publication Date: May 2007

Report Number: 1023

Institution: School of Computing Science, University of Newcastle upon Tyne

Place Published: Newcastle upon Tyne