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A new approach to stakeholder assessment

Lookup NU author(s): Professor Oliver Heidrich, Dr Joan Harvey


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Stakeholder approaches have been applied to the management of companies in order to improve all areas of performance, including economic, health and safety, waste reduction, future policies and strategy, etc. However no agreement exists regarding stakeholders, their interests and levels of importance. This paper considers stakeholder analysis with particular reference to risk, environmental and waste management systems. It proposes a matrix model for assessing stakeholder roles by rating the stakeholders. A case study demonstrates the use of the matrix and its ability to be transferred to other companies is illustrated using a large multi-national oil company.

Publication metadata

Author(s): Heidrich O, Harvey J, Tollin N

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: International Association for Probabilistic Safety Assessment and Management Conference (PSAM)

Year of Conference: 2008

Publisher: International Association for Probabilistic Safety Assessment and Management