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E-Logistics Systems Applications for Service Users and Providers

Lookup NU author(s): Dr Tom ZunderORCiD, Dr Dewan Islam


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This paper reports the findings of a second-round Delphi study (interactive forecasting method) that explored the issues surrounding integrated e-logistics systems, applications, and policy for varying stakeholders. A three-stage qualitative research approach began with a literature survey, which was followed by a first-round online Delphi survey in the second stage. The first-round Delphi generated some ideas and statements that were used in the second-round Delphi survey (third and final stage). In this survey, the participants were given three choices: agree, disagree, and no comment. The achievement of majority agreement or disagreement on these statements was a central point. For this research, the majority agreement-disagreement was sought at three levels: simple majority, significant majority, and vast majority. The research verifies the applicability of a definition of e-logistics established in the first-round Delphi. The study also identifies the fields of cost-effective e-logistics applications for logistics companies. The research suggests ways to develop an integrated e-logistics system and associated European Union policies.

Publication metadata

Author(s): Zunder TH, Islam DMZ

Publication type: Article

Publication status: Published

Journal: Transportation Research Record: Journal of the Transportation Research Board

Year: 2011

Volume: 2011

Issue: 2238

Pages: 50-60

Print publication date: 01/12/2011

ISSN (print): 0361-1981

ISSN (electronic):

Publisher: U.S. National Research Council * Transportation Research Board


DOI: 10.3141/2238-07


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