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Issues of eLogistics applications for varying stakeholders: findings from an online survey

Lookup NU author(s): Dr Dewan Islam, Dr Tom ZunderORCiD



Purpose: The current paper aims to: a) propose and verify definition of eLogistics: ‘a set of activities based on using ICT systems and tools, as well as the Internet, as the main communication medium in order to maintain logistics processes’ and explore its acceptance; b) provide a synthesis of trend and possibilities of eLogistics systems and c) obtain a comprehensive picture of available eLogistics applications, sources, functionality and use by different type of companies. Method: A qualitative research approach was adopted applying the Bristol Online Survey (BOS) tool. A brief literature review (of limited online sources and books) resulted in the online survey questionnaire. The survey questions had the options of: agree or disagree; or yes or no on a particular statement or issue. Also to solicit the opinion of the survey participants, a free text area/box was provided against an issue or statement. Result: The study suggests that open source, open standards and standardised system interfaces will support increased supply chain efficiency through integration and access to SMEs as well as larger players. Conclusion: The development and running of an eLogistics platform is costly for SMEs. The authors recommend that such platform be developed through funding by national governments and/or the European Commission. The running and maintenance of such platform can be done by an association relevant to SMEs or a third party with a small contribution (or fee) by the participating SMEs.

Publication metadata

Author(s): Islam DMZ, Zunder TH

Publication type: Article

Publication status: Published

Journal: European Transport Research Review

Year: 2013

Volume: 5

Issue: 2

Pages: 65-78

Print publication date: 01/02/2013

Date deposited: 27/02/2013

ISSN (print): 1867-0717

ISSN (electronic): 1866-8887

Publisher: Springer


DOI: 10.1007/s12544-013-0093-1


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