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Increase Urban Freight Efficiency with Delivery and Servicing Plan: Status, Methods and UK Cases

Lookup NU author(s): Dr Tom ZunderORCiD, Dr Paulus AditjandraORCiD


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Delivery and Servicing Plan (DSP) is a concept aiming at a more rational organisation of deliveries from the point of view of the receiver of the goods. It was expected that DSP would help reduce externalities and lead to substantial reduction of costs. A new tool was developed to calculate the benefits of different DSP options presented to business leaders. Substantial impacts above 50% reduction in costs and externalities have been demonstrated in few cases. Remaining difficulties in the concept are organisational issues, lack of knowledge, need to give external advisory support for shop owners, and limited number of successful applications.

Publication metadata

Author(s): Leonardi J, Browne M, Allen J, Zunder TH, Aditjandra PT

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: 13th World Conference on Transport Research (WCTR)

Year of Conference: 2013