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The role of the DQI in managing stakeholder requirements in construction projects

Lookup NU author(s): Dr John Kamara


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The Design Quality Indicator (DQI) tool was developed to allow stakeholders connected with a construction project to define indicators that can used to assess the design and construction quality of a building. While it is primarily focused on design quality issues, it also fosters communication and the management of expectations among stakeholders at various stages of a project. This paper explores how the DQI contributes to the management of stakeholder requirements on construction projects. A review of stakeholder management principles in construction is followed by an overview of the DQI tool with respect to its underlying philosophy and practical application on projects. Case studies on how DQI was used on particular projects and the perceptions of users are then presented and discussed against their potential contribution to stakeholder requirements management. The paper concludes with insights into the possibilities and constraints in the use of the tool.

Publication metadata

Author(s): Kamara JM

Editor(s): Kajewski, S., Manley, K., Hampson, K.

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: 19th International CIB World Building Congress

Year of Conference: 2013

Pages: Paper 166

Publisher: CIB (International Council for Research and Innovation in Building and Construction)