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Lookup NU author(s): Professor Kathryn Haynes
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Author(s): Haynes K
Editor(s): Haynes, K; Grugulis, I
Publication type: Book Chapter
Publication status: Published
Book Title: Managing Services: Challenges and Innovation
Year: 2013
Publisher: Oxford University Press
Place Published: Oxford, UK
URL: http://ukcatalogue.oup.com/product/9780199696086.do
Library holdings: Search Newcastle University Library for this item
ISBN: 9780199696086