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Lookup NU author(s): Dr Shirley ColemanORCiD
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Author(s): Coleman SY
Publication type: Article
Publication status: Published
Journal: The TQM Journal
Year: 2013
Volume: 26
Issue: 6
Pages: 597-605
Print publication date: 01/11/2013
ISSN (print): 1754-2731
ISSN (electronic): 1754-274X
Publisher: Emerald
URL: http://dx.doi.org/10.1108/TQM-06-2013-0075
DOI: 10.1108/TQM-06-2013-0075
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