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Improving patient-centred care for people with dementia in medical encounters

Lookup NU author(s): Claire BamfordORCiD, Joan Hughes, Professor Dame Louise Robinson


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Research suggests that people with dementia may be marginalizedin their own medical consultations, undermining their self-esteem and well-being. There is also evidence that the needs of family carers are not consistently met in such consultations. We have conducted qualitative interviews with professionals (n = 7), a literature review of patient-centered care, video recordings of consultations between old age psychiatrists, people with dementia and their informal caregivers (n = 53) and interviews with people with dementia (n = 20) and carers (n = 30). Data from these sources have been integrated to identify the key components of patient- and carer-centered care and the factors that promote or inhibit the delivery of patient- and carer-centered care in routine medical consultations. This symposium should be of interest to health and social care professionals as well as researchers. The symposium will include an interactive element to discuss video recordings and identify ways of meeting the needs of people with dementia and their carers in consultations.

Publication metadata

Author(s): Bamford C, Hughes J, Robinson L

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: 60th Annual Scientific Meeting of the Gerontological Society of America

Year of Conference: 2007

Pages: 158-159

ISSN: 0016-9013

Publisher: Oxford University Press

URL: .htttp://

DOI: 10.1093/geront/47.Special_Issue_II.1

Series Title: Gerontologist