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Increasing urban freight efficiency with delivery and servicing plan

Lookup NU author(s): Dr Tom ZunderORCiD, Dr Paulus AditjandraORCiD


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Delivery and Servicing Plan (DSP) is an innovative logistics concept for more efficient organisation of deliveries from the point of view of the receiver of the goods. DSP actions tested in this study include reducing the number of suppliers, grouping deliveries, selecting less distant suppliers and others. It is shown that DSP can help reduce externalities and lead to a substantial reduction of costs. A new tool was developed to calculate the benefits of different DSP options for businesses and the public sector. Reductions in costs and externalities exceeding 50% have been demonstrated in a few cases. Remaining difficulties with the concept are organisational issues, lack of knowledge, need to give external advisory support for shop owners and the limited number of successful applications to date.

Publication metadata

Author(s): Leonardi J, Browne M, Allen J, Zunder T, Aditjandra PT

Publication type: Article

Publication status: Published

Journal: Research in Transportation Business & Management

Year: 2014

Volume: 12

Pages: 73-79

Print publication date: 30/10/2014

Online publication date: 30/10/2014

Acceptance date: 02/10/2014

ISSN (print): 2210-5395

ISSN (electronic): 2210-5409

Publisher: Elsevier


DOI: 10.1016/j.rtbm.2014.10.001

Notes: Special Issue: Sustainable freight transport


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