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Lookup NU author(s): Dr Chiara Lombardo
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BackgroundIn this study, we explored the impact of staff training that used video feedback to help staff see the effect of their interactional work with service users. The study was based at a large organization delivering services for children and adults with autism.Materials and MethodsA longitudinal qualitative study with semi-structured interviews was conducted to explore changes over time in 10 staff participants who received the intervention. Five participants were interviewed twice before they received the video feedback intervention to gauge the degree to which their perspective changed as part of the natural course of their working lives.ResultsThe results showed that the staff talked differently after they had the intervention. The most notable change was their talk about the service user perspective which was evident after the intervention but not before.ConclusionsThe outcomes suggest that the use of video feedback of insitu practice could help staff develop person-centred work practices.
Author(s): James DM, Hall A, Lombardo C, McGovern W
Publication type: Article
Publication status: Published
Journal: Journal of Applied Research in Intellectual Disabilities
Print publication date: 01/03/2016
Online publication date: 16/03/2015
Acceptance date: 12/08/2014
ISSN (print): 1360-2322
ISSN (electronic): 1468-3148
Publisher: Wiley-Blackwell Publishing Ltd.
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