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A Flexible Toolkit for Evaluating Person-Centred Digital Health and Wellness at Scale

Lookup NU author(s): Dr Tracy Finch


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The Delivering Assisted Living Lifestyles at Scale (dallas) program was a large-scale, nationwide deployment of digital health and wellbeing products and services in the UK. Telehealth, telecare, mobile apps, personal health records, and assisted living technology were implemented by four large multi-stakeholder consortia and a multidimensional evaluation was carried out across the lifecycle from examining co-design and redesign of services through to rolling out services via statutory, private and consumer routes. A flexible toolkit of descriptive, process and outcome measures was developed and iteratively refined throughout the program. This approach enabled a longitudinal mixed-methods evaluation, underpinned by a robust social theory of implementation called 'Normalization Process Theory'. There remains uncertainty about the best approaches to real world digital health evaluation. This program provided a unique opportunity to develop the knowledge base and toolkit of qualitative and quantitative methods necessary to evaluate person-centered digital health technologies deployed at scale.

Publication metadata

Author(s): McGee-Lennon M, Bouamrane MM, Grieve E, O'Donnell CA, O'Connor S, Agbakoba R, Devlin AM, Barry S, Bikker A, Finch T, Mair FS

Editor(s): Vincent G. Duffy and Nancy Lightner

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: Advances in Human Factors and Ergonomics in Healthcare: Proceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare

Year of Conference: 2017

Pages: 105-118

Online publication date: 02/07/2016

Acceptance date: 01/01/1900

ISSN: 2194-5357

Publisher: Springer International Publishing


DOI: 10.1007/978-3-319-41652-6_11

Library holdings: Search Newcastle University Library for this item

ISBN: 9783319416526