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Lookup NU author(s): Dr Athanasia Daskalopoulou
This is the authors' accepted manuscript of an article that has been published in its final definitive form by Institute of Electrical and Electronics Engineers, 2016.
For re-use rights please refer to the publisher's terms and conditions.
Mobile devices are everywhere, and the scope of their use is growing from simple calling and texting through Internet browsing to more technical activities such as creating message processing filters and connecting different apps. However, building tools which provide effective support for such advanced technical use of mobile devices by non-programmers (mobile end user development or mEUD) requires thorough understanding of user needs and motivations, including factors which can impact user intentions regarding mEUD activities. We propose a model linking these mEUD factors with mobile users' attitudes towards, and intent of doing mEUD, and discuss a number of implications for supporting mEUD. Our research process is user-centered, and we formulate a number of hypotheses by fusing results from an exploratory survey which gathers facts about mEUD motivations and activities, and from a focus group study, which delivers deeper understanding of particular mEUD practices and issues. We then test the hypothesized relationships through a follow-up enquiry mixing quantitative and qualitative techniques, leading to the creation of a preliminary mEUD model. Altogether we have involved 275 mobile users in our research. Our contribution links seven mEUD factors with mEUD intentions and attitudes, and highlights a number of implications for mEUD support.
Author(s): Namoun A, Daskalopoulou A, Mehandjiev N, Xun Z
Publication type: Article
Publication status: Published
Journal: IEEE Transactions on Software Engineering
Year: 2016
Volume: 42
Issue: 10
Pages: 960-976
Print publication date: 21/10/2016
Online publication date: 22/02/2016
Acceptance date: 28/01/2016
Date deposited: 07/02/2017
ISSN (print): 0098-5589
ISSN (electronic): 1939-3520
Publisher: Institute of Electrical and Electronics Engineers
URL: http://dx.doi.org/10.1109/TSE.2016.2532873
DOI: 10.1109/TSE.2016.2532873
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