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Lookup NU author(s): Dr Robert Comber, Dr Andy Garbett, Edward Jenkins, Dr Madeline Balaam
This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).
The turn to in-the-wild within HCI has given rise to an increasing concern around designing technologies which are available at large scale. Uniquely, at the intersection of public health and HCI, our work has supported the deployment of a mobile application, FeedFinder, over the last three years. We delineate the ground-work that was required to sustain this mobile application over the long-term. Focussing in particular on efforts made to engage institutions in taking ownership over FeedFinder and the data it provides, we reflect on the tensions that arose between users and civic institutions, particularly around ‘what matters’. We provide a reflection on key requirements when designing a health data service and provide three lessons learnt which can guide researchers toward their own successful and productive long-term research deployments.
Author(s): Simpson E, Comber R, Garbett A, Jenkins E, Balaam M
Publication type: Conference Proceedings (inc. Abstract)
Publication status: Published
Conference Name: ACM CHI Conference on Human Factors in Computing Systems
Year of Conference: 2017
Pages: 6171-6183
Online publication date: 11/05/2017
Acceptance date: 27/02/2017
Date deposited: 03/04/2017
Publisher: ACM Press
URL: http://doi.org/10.1145/3025453.3025881
DOI: 10.1145/3025453.3025881
