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Remote Control: Three Faces of Power in Telework

Lookup NU author(s): Dr Stefanie ReissnerORCiD



This is the authors' accepted manuscript of a conference proceedings (inc. abstract) that has been published in its final definitive form by BAM, 2017.

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In this developmental paper, we explore notions of control in teleworking through Lukes’ three faces of power using qualitative data collected in two large organizations committed to flexible work arrangements. Our particular interest lies in agenda setting (face 2) by management and employees as well as perception shaping (face 3) through wider societal discourses as manifested in control as a social and situated organizational practice. The analysis focuses on attempts by management and employees to discursively and symbolically control the organization and completion of telework. We establish that there is both agreement and tension between different aspects of flexible work arrangements shaped by organizational and personal agendas and supported by societal discourses.

Publication metadata

Author(s): Reissner SC, Izak M

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: British Academy of Management Conference

Year of Conference: 2017

Online publication date: 07/09/2017

Acceptance date: 05/09/2017

Date deposited: 06/04/2020

Publisher: BAM