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Lookup NU author(s): Professor Carl May
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We studied patients' perceptions of telemedicine (interactive video) as a means of delivering specialist oncology/haematology care. Semistructured telephone interviews were performed with 22 patients attending a tele-oncology haematology clinic in Kansas. Interviews were audio-taped and thematic content analysis of the transcripts was done. The response rate was 96%. All participants expressed satisfaction with their teleconsultations. For 50% of respondents, satisfaction with the tele-oncology haematology clinic was perceived as providing mainly a 'monitoring function'. In addition, 9 of the 22 patients expressed concern about the role of the nurse as a proxy for the doctor in performing certain parts of the physical examination. Overall, participants valued improved access to specialist services but had clear views as to the limitations of such a service. As the use of telecommunications technology grows, patient perspectives merit greater attention.
Author(s): Mair F, Whitten P, May CR, Doolittle GC
Publication type: Article
Publication status: Published
Journal: Journal of Telemedicine and Telecare
Print publication date: 01/01/2000
ISSN (print): 1357-633X
ISSN (electronic): 1758-1109
Publisher: Royal Society of Medicine Press Ltd.
Notes: TY - JOUR
RP - NOT IN FILE
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