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Spokespeople: Exploring Routes to Action through Citizen-Generated Data

Lookup NU author(s): Thomas Maskell, Dr Clara Crivellaro, Rob Anderson, Tom Nappey, Professor Vera Araujo-SoaresORCiD, Dr Kyle Montague



This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).


© 2018 Copyright is held by the owner/author(s). This paper presents insights from a collaboration with cycling advocates and local authorities to consider how HCI can open productive spaces for citizens to contribute to the realization of social goals. We worked with members of a walking and cycling advocacy organization to explore the potential for technology-mediated data collection to support advocacy and action taking. Based on our initial findings, we developed and deployed Spokespeople-a system to enable people who cycle to collect, curate and make visible their everyday journeys and experiences. We then worked with participants, cycling advocates and local authority transport planners to explore how citizens can contribute beyond data collection, by curating and prioritizing their experiences and exploring possible routes to action. We identify future directions for technology design to support citizens to make meaningful contributions to changes in the city through annotated routes, prioritization and community commissioning processes.

Publication metadata

Author(s): Maskell T, Crivellaro C, Anderson R, Nappey T, Araujo-Soares V, Montague K

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI '18)

Year of Conference: 2018

Pages: 1-12

Online publication date: 21/04/2018

Acceptance date: 02/04/2018

Date deposited: 27/06/2018

Publisher: ACM


DOI: 10.1145/3173574.3173979

Library holdings: Search Newcastle University Library for this item

ISBN: 9781450356206