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Lookup NU author(s): Professor Karen ElliottORCiD
This is the authors' accepted manuscript of an article that has been published in its final definitive form by John Wiley & Sons Ltd, 2019.
For re-use rights please refer to the publisher's terms and conditions.
This paper proposes a simple framework to examine organizational methods of knowledge protection.The framework highlights a basic trade-o¤ between improving decision-making and innovation throughcommunication and mitigating security risks by imposing restrictions on communication flows. Thetrade-o¤ is mediated by factors such as the sensitivity of information, the degree to which employeescan be trusted to handle sensitive information appropriately, and fi rms' investments in legal protec-tion mechanisms. Evidence from HP Labs supports the basic predictions of the model, in particularthe importance of employee trustworthiness and internalized codes of behaviour in promoting opencommunication. Our interviews also suggest a potential conflict between two of the most importantappropriability mechanisms: secrecy and lead-time advantage.
Author(s): Elliott K, Patacconi A, Swierzbinski J, Williams J
Publication type: Article
Publication status: Published
Journal: European Management Review
Year: 2019
Volume: 16
Issue: 1
Pages: 179-193
Online publication date: 05/12/2018
Acceptance date: 05/03/2018
Date deposited: 20/06/2018
ISSN (print): 1740-4754
ISSN (electronic): 1740-4762
Publisher: John Wiley & Sons Ltd
URL: https://doi.org/10.1111/emre.12336
DOI: 10.1111/emre.12336
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