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Lookup NU author(s): Dr Josephine Go JefferiesORCiD
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Author(s): Gallan A, Go Jefferies J
Editor(s): Eileen Bridges and Kendra Fowler
Publication type: Book Chapter
Publication status: Published
Book Title: The Routledge Handbook of Service Research Insights and Ideas
Year: 2020
Print publication date: 16/04/2020
Acceptance date: 26/07/2019
Publisher: Routledge
URL: https://www.routledge.com/The-Routledge-Handbook-of-Service-Research-Insights-and-Ideas/Bridges-Fowler/p/book/9780815372530
Library holdings: Search Newcastle University Library for this item
ISBN: 9780815372530