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Lookup NU author(s): Dr Rachel Baker, Dr Helen Mason, Professor Cam Donaldson, Emeritus Professor Michael Jones-Lee
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Author(s): Baker R, Mason H, Donaldson C, Jones-Lee M
Editor(s): Hartley, J; Donaldson, C; Skelcher, C; Wallace, M
Publication type: Book Chapter
Publication status: Published
Book Title: Managing to Improve Public Services
Year: 2007
Pages: 153-175
Edition: 1st
Publisher: Cambridge University Press
Place Published: Cambridge
Library holdings: Search Newcastle University Library for this item
ISBN: 9780521708272
