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Lookup NU author(s): Professor Ying YangORCiD
This is the authors' accepted manuscript of an article that has been published in its final definitive form by Taylor & Francis, 2021.
For re-use rights please refer to the publisher's terms and conditions.
Purpose- This paper investigates if inter-organizational socialization mechanisms initiated by a buyer organization towards a strategic supplier can influence the culture within that supplier organization to ultimately improve supplier performance to the buyer. Design/methodology/ approach- Using a quantitative sample of 279 UK companies from across a variety of industry sectors, statistical techniques were utilised to examine the effect of informal and formal socialisation mechanisms on the culture of a strategic supplier as measured by their organizational practices and the subsequent supplier performance outcomes. Findings- It was found that both informal and formal socialization efforts by a buyer organization have a significant influence on the culture of the supplier organization as measured by their organizational practices. Socialization efforts by the buyer organization influence the organizational practices of the supplier to be more result-oriented, employee- centred, open, pragmatic to customer needs and market focused. These organizational practices were found to positively influence supplier operational performance in the eyes of the buyer organisation as measured by on time delivery, conformance to product specifications, flexibility to respond to changing customer needs and cost reduction initiatives. Research implications Modelling the influence of informal and formal socialisation efforts by a buyer on the
Author(s): Cadden T, Cao G, Yang Y, McKittrick A, McIvor R, Onofrei G
Publication type: Article
Publication status: Published
Journal: Production Planning & Control
Year: 2021
Volume: 32
Issue: 13
Pages: 1102-1118
Online publication date: 30/07/2020
Acceptance date: 23/05/2020
Date deposited: 28/10/2020
ISSN (print): 0953-7287
ISSN (electronic): 1366-5871
Publisher: Taylor & Francis
URL: https://doi.org/10.1080/09537287.2020.1785574
DOI: 10.1080/09537287.2020.1785574
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