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Crafting Critical Heritage Discourses into Interactive Exhibition Design

Lookup NU author(s): Dr Caroline ClaisseORCiD, Professor Abi DurrantORCiD


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This paper argues how a more reflective design practice that embraces critical discourses can transform interactive exhibition design and therefore the museum visiting experience. Four framing arguments underpin our exhibition design making: the value of materiality, visiting as an aesthetic experience, challenging the authorized voice, and heritage as a process. These arguments were embodied through design, art and craft practice into one interactive exhibition at a house museum. We draw from our design process discussing the implications that adopting an approach informed by critical heritage debates has on exhibition design and suggest three sensitizing concepts (polyvocal narratives, dialogical interaction, interweaving time and space) bridging the practice of interactive exhibition design and critical heritage theory.

Publication metadata

Author(s): Claisse C, Petrelli D, Ciolfi L, Dulake N, Marshall MT, Durrant AC

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Year of Conference: 2020

Pages: 1-13

Online publication date: 25/04/2020

Acceptance date: 13/12/2019

Publisher: ACM


DOI: 10.1145/3313831.3376689