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Lookup NU author(s): Delvin Varghese, Jay RaineyORCiD, Dr Kyle Montague, Dr Tom Bartindale, Professor Patrick OlivierORCiD
This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).
Delivering training to volunteers is a huge challenge for non-governmental organisations (NGOs). Traditional classroom-based approaches that dominate training are problematic due to the limited participation they offer to trainees. Peer-led approaches however, have shown promise in helping NGOs utilise trainee experiences within training. Although technologies are playing an increasing role in training, their benefits are not well understood. We describe our experience of designing peer-led training for community volunteers in rural India. Working alongside an NGO involved in community regeneration and social action, we collaboratively delivered a ten-day training workshop, deploying audio technologies to engage the participants in sharing lived experiences. We draw on reflections from trainers and trainees on how utilising participant voice can enhance training. We highlight opportunities around the usage of audio technologies for engaging with participant voice, including the ability to reclaim trainee agency within training and to work within cultural barriers.
Author(s): Varghese D, Rainey J, Montague K, Bartindale T, Olivier P
Publication type: Conference Proceedings (inc. Abstract)
Publication status: Published
Conference Name: CHI Conference on Human Factors in Computing Systems
Year of Conference: 2020
Pages: 1-14
Print publication date: 26/04/2020
Acceptance date: 30/04/2020
Date deposited: 21/07/2020
Publisher: Association for Computing Machinery
URL: https://doi.org/10.1145/3313831.3376208
DOI: 10.1145/3313831.3376208
Data Access Statement: http://dx.doi.org/10.25405/data.ncl.c.4808400
Library holdings: Search Newcastle University Library for this item
Series Title: CHI ’20
ISBN: 9781450367080