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Lookup NU author(s): Dr Klara Scheurenbrand
This is the authors' accepted manuscript of an article that has been published in its final definitive form by Elsevier Inc., 2021.
For re-use rights please refer to the publisher's terms and conditions.
This paper introduces an “ethics of care” lens to the literature on Transformative Services Research (TSR) to understand how service users and providers co-create transformational value and well-being. In considering six food poverty organizations—categorized as market-oriented, faith-oriented, or neighborhood-oriented—the authors argue that the intention behind enacting an ethics of care drives different possibilities for transformative value. The analysis is organized in line with Tronto’s (1993; 2001) phases of caring, and makes connections between values that drive the organization’s work, emerging subjectivities, practices that unfold as a result, and ultimately the value that is co-created. The findings show that caring relations must be considered “in situ,” as an organization’s values and practices are what determine the potential for transformative value.
Author(s): Parsons E, Kearneya T, Surman E, Cappellini B, Moffat S, Harmane V, Scheurenbrand K
Publication type: Article
Publication status: Published
Journal: Journal of Business Research
Year: 2021
Volume: 122
Pages: 794-804
Print publication date: 01/01/2021
Online publication date: 17/07/2020
Acceptance date: 26/06/2020
Date deposited: 30/07/2020
ISSN (print): 0148-2963
ISSN (electronic): 1873-7978
Publisher: Elsevier Inc.
URL: https://doi.org/10.1016/j.jbusres.2020.06.058
DOI: 10.1016/j.jbusres.2020.06.058
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