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Lookup NU author(s): Dr Kristina HumonenORCiD
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The chapter focuses on the dynamic process of claiming and negotiating professional roles in a multilingual work context. We explore the ways employees leverage their ‘linguistic competence’ to claim situated positions of power both vertically (management) and horizontally (peers). Our analysis draws on a corpus of 42 hours of ethnographic observations, 18 hours of interactional data, and interviews collected from a Finnish restaurant. The staff at this location comprises an international workforce originating from six different countries. We place special emphasis on one employee, ‘Ibou’, and illustrate how his strategic utilisation of linguistic resources and gatekeeping allows him to claim positions of power and how, at times, his self-claimed roles are contested by his peers. Ibou’s case serves as an example of a migrant worker who defies conventional expectations associated with his role as a language-learner, newcomer, and lower-ranking employee.
Author(s): Humonen K, Angouri J
Editor(s): Angouri J; Kerekes J; Suni M
Publication type: Book Chapter
Publication status: Published
Book Title: Language, Migration and In/Exclusion in the Workplace
Year: 2023
Pages: 191-215
Print publication date: 12/09/2023
Online publication date: 06/09/2023
Acceptance date: 19/12/2022
Series Title: Volume 10 in the series Language at Work
Publisher: De Gruyter Multilingual Matters
Place Published: Bristol
URL: https://doi.org/10.21832/9781800416956-011
DOI: 10.21832/9781800416956-011
Notes: Book DOI: https://doi.org/10.21832/9781800416956
Library holdings: Search Newcastle University Library for this item
ISBN: 9781800416956