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Monetizing Industry 4.0 and IoT Data for Marketing and Sales

Lookup NU author(s): Dr Shirley ColemanORCiD



This is the authors' accepted manuscript of a book chapter that has been published in its final definitive form by John Wiley & Sons, Ltd., 2020.

For re-use rights please refer to the publisher's terms and conditions.


Astute companies are well aware of the importance of data arising from Industry 4.0 sensors that measure and record all aspects of production and service. They are able to develop new business models, initiate disruptive innovations, and open up new sources of revenue. At the same time, society is becoming more and more familiar with data from the so‐called IoT, the Internet of Things. The less‐technical areas of marketing and sales can also benefit from this mass of data, and it is this vital part of the business chain upon which this article focuses. The article explains some essential technologies, methods, and skills as well as critical success factors.

Publication metadata

Author(s): Coleman SY, Ahlemeyer-stubbe A

Editor(s): Kenett,RS

Publication type: Book Chapter

Publication status: Published

Book Title: Wiley Statsref: Statistics Reference Online

Year: 2020

Print publication date: 04/11/2020

Online publication date: 04/11/2020

Acceptance date: 03/11/2020

Series Title: Wiley Online Library

Publisher: John Wiley & Sons, Ltd.

Place Published: Online


DOI: 10.1002/9781118445112.stat08313

Notes: Part of Statistics in Business and Finance

Library holdings: Search Newcastle University Library for this item

ISBN: 9781118445112