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Digitalisation, dependent self-employment and emotional labour in the home-collected credit industry: The endurance of the (human) collection agent

Lookup NU author(s): Professor Abigail Marks



This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND).

Publication metadata

Author(s): Terry E, Marks A, Dakessian A, Christopoulos D

Publication type: Article

Publication status: In Press

Journal: Work, Employment and Society

Year: 2021

Acceptance date: 13/11/2020

Date deposited: 12/01/2021

ISSN (print): 0950-0170

ISSN (electronic): 1469-8722

Publisher: Sage Publications Ltd


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