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Opening research commissioning to civic participation: creating a community panel to review the social impact of HCI research proposals

Lookup NU author(s): Dr Ian JohnsonORCiD, Dr Clara Crivellaro



This is the authors' accepted manuscript of a conference proceedings (inc. abstract) that has been accepted and is due to be published in its final definitive form by ACM, 2021.

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In this paper we report insights from the design and delivery of a process that invited distinct groups of citizens to co-develop and apply social impact assessment criteria for the purpose of reviewing research proposals on HCI, social justice and digital technologies. We describe our process, designed to create dialogic spaces that foster critical engagements with technologies and social issues, cooperation and peer-support. In our findings we explore how people defined and contextualised social impact in lived experiences, negotiated and legitimised their role as reviewers, and articulated the value of HCI research for social justice. We reflect on the significance of involving citizens in the commissioning of research that addresses inequalities and social justice in technology design and draw implications for HCI researchers concerned with ethical dimensions of technology. The work contributes to HCI and civic engagement’s traditions to develop effective participatory methods and collaborative processes to produce digital technologies that support social justice.

Publication metadata

Author(s): Johnson IG, Crivellaro C

Publication type: Conference Proceedings (inc. Abstract)

Publication status: In Press

Conference Name: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems - CHI ’21

Year of Conference: 2021

Acceptance date: 13/12/2020

Date deposited: 24/02/2021

Publisher: ACM