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The Byker Community Trust and the 'Byker Approach'

Lookup NU author(s): Professor John Pendlebury



This is the authors' accepted manuscript of a book chapter that has been published in its final definitive form by Policy Press, 2021.

For re-use rights please refer to the publisher's terms and conditions.


The Byker Estate, Newcastle upon Tyne, is one of greatest achievements of its age in public housing anywhere in the world. The Council’s ownership was transferred to the Byker Community Trust (BCT) Housing Association in 2012, following a unanimous vote by residents. Subsequently BCT has embarked on an ambitious programme of physical renewal. However, the biggest challenge Byker faces is not the condition of its buildings or public spaces but the impact of deep-seated poverty and deprivation, exacerbated by austerity and welfare reform. This chapter focuses upon the efforts of the Byker Community Trust to develop the ‘Byker Approach’, which gives tenants a key voice and role in decision-making, influence in service provision and standards and maximises access for local people into employment, training, health and educational opportunities. Central to this process is building trust, empowering both staff and residents and building closer working relationships.

Publication metadata

Author(s): Pendlebury J, Haley J

Editor(s): Steer, M; Davoudi, S; Shucksmith, S; Todd, L;

Publication type: Book Chapter

Publication status: Published

Book Title: Hope under Neoliberal Austerity: Responses from Civil Society and Civic Universities

Year: 2021

Pages: 57-72

Print publication date: 26/04/2021

Acceptance date: 14/01/2021

Publisher: Policy Press

Place Published: Bristol, UK


Notes: Policy Press info on deposit:

Library holdings: Search Newcastle University Library for this item

ISBN: 9781447356820