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Lookup NU author(s): Dr Magdalene Ng, Dave Horsfall, Dr Kovila Coopamootoo, Professor Aad van Moorsel, Professor Karen ElliottORCiD
This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).
While the field of data ethics is increasingly engaging with the complex socio-technical nature of data practices and their impacts, in the private sector, data ethics continues to be pursued largely through limited instrumental measures. This paper addresses the following research question: How can socially-minded data-intensive innovation be pursued in the private sector? It reports the findings of a series of five focus groups to explore the role of public deliberation in informing ethical data practices in banking. The findings indicate that deliberative forms of public engagement present valuableopportunities to incorporate diverse views and perspectives and to enable critical reflection on organisational practices and the trajectory of innovation. We conclude that public engagement is vital to ensure that private sector organisations move beyond “ethics-washing” or tokenistic efforts at Corporate Digital Responsibility (CDR) to meaningfully address public concerns and reflect public values in all innovation processes.
Author(s): Aitken M, Ng M, Horsfall D, Coopamootoo K, van Moorsel A, Elliott K
Publication type: Article
Publication status: Published
Journal: Technology in Society
Year: 2021
Volume: 66
Print publication date: 01/08/2021
Online publication date: 14/07/2021
Acceptance date: 02/07/2021
Date deposited: 14/07/2021
ISSN (print): 0160-791X
ISSN (electronic): 1879-3274
Publisher: Elsevier Ltd
URL: https://doi.org/10.1016/j.techsoc.2021.101666
DOI: 10.1016/j.techsoc.2021.101666
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