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Retail managers' preparedness to capture customers' emotions: a new synergistic framework to exploit unstructured data with new analytics

Lookup NU author(s): Dr Eleftherios Alamanos

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The full text of this item is currently under embargo and cannot be made publicly available until 21/07/2023.

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Author(s): Pantano E, Dennis C, Alamanos E

Publication type: Article

Publication status: Published

Journal: British Journal of Management

Year: 2021

Pages: Epub ahead of print

Online publication date: 21/07/2021

Acceptance date: 05/07/2021

Date deposited: 09/07/2021

ISSN (print): 1045-3172

ISSN (electronic): 1467-8551

Publisher: Wiley-Blackwell Publishing Ltd

URL: https://doi.org/10.1111/1467-8551.12542

DOI: 10.1111/1467-8551.12542

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