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A Case for TIC: A Complex Adaptive Systems Enquiry for Trauma Informed Care

Lookup NU author(s): Dr Steven ThirkleORCiD



This is the final published version of an article that has been published in its final definitive form by IGI Global, 2018.

For re-use rights please refer to the publisher's terms and conditions.


Trauma Informed Care (TIC) is an approach to human services based on the understanding that most people in contact with services are more likely to have experienced some level of trauma, adversity and loss and this understanding needs to be held by those involved so that it is may permeate service relationships and delivery. This article reviews TIC literature and introduces a case example outlining the successes and challenges of TIC implementation in practice, i.e. staff awareness, knowledge and skills, communication and quality of human interaction, wellbeing and resilience, organisational structures and artefact, measurement and monitoring for success. Insights from complexity and interpersonal neurobiology are interpreted in the context of facilitating TIC implementation, i.e. parallel safe-to-fail interventions, managing constraints and boundary conditions, monitoring change through trusted sensor networks, maintaining awareness development practices.

Publication metadata

Author(s): Thirkle S, Kennedy A, Sice P

Publication type: Article

Publication status: Published

Journal: International Journal of Systems and Society

Year: 2018

Volume: 5

Issue: 2

Print publication date: 01/07/2018

Acceptance date: 01/07/2018

Date deposited: 06/01/2022

ISSN (print): 2327-3984

ISSN (electronic): 2327-3992

Publisher: IGI Global


DOI: 10.4018/IJSS.2018070101


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