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Is it possible for discrete-event simulation to be used in a facilitated workshop environment? Over the last decade there have been various attempts to use simulation in this way, but we argue here that none have been successful in achieving a fully facilitated mode where the model is both developed and used in the workshop. We attempt to use a discrete-event simulation in a facilitated mode as part of a lean improvement workshop in a hospital setting. The model was successfully developed and used within the 3 day period of the workshop. Although the intervention was successful, we still had to build the model in the 'back-office', meaning that a fully facilitated mode was not achieved. The paper concludes by discussing how fully facilitated modelling with discrete-event simulation might be made possible; the answer is more about changing mind-sets than about technological challenge. © 2013 Elsevier B.V. All rights reserved.
Author(s): Robinson S, Worthington C, Burgess N, Radnor ZJ
Publication type: Article
Publication status: Published
Journal: European Journal of Operational Research
Year: 2014
Volume: 234
Issue: 1
Pages: 231-240
Print publication date: 01/04/2014
Online publication date: 15/01/2013
Acceptance date: 01/01/1900
ISSN (print): 0377-2217
ISSN (electronic): 1872-6860
Publisher: Elsevier BV
URL: https://doi.org/10.1016/j.ejor.2012.12.024
DOI: 10.1016/j.ejor.2012.12.024
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