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Lookup NU author(s): Professor Stewart RobinsonORCiD
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Discrete-event simulation (DES) and lean are approaches that have a similar motivation: improvement of processes and service delivery. Both are being used to help improve the delivery of healthcare, but rarely are they used together. This paper explores from a theoretical and an empirical perspective the potential complementary roles of DES and lean in healthcare. The aim is to increase the impact of both approaches in the improvement of healthcare systems. Out of this exploration, the 'SimLean' approach is developed in which three roles for DES with lean are identified: education, facilitation and evaluation. These roles are demonstrated through three examples of DES in action with lean. The work demonstrates how the fusion of DES with lean can improve both stakeholder engagement with DES and the impact of lean. © 2011 Elsevier B.V. All rights reserved.
Author(s): Robinson S, Radnor ZJ, Burgess N, Worthington C
Publication type: Article
Publication status: Published
Journal: European Journal of Operational Research
Year: 2012
Volume: 219
Issue: 1
Pages: 188-197
Print publication date: 16/05/2012
Online publication date: 05/01/2012
ISSN (print): 0377-2217
ISSN (electronic): 1872-6860
Publisher: Elsevier
URL: https://doi.org/10.1016/j.ejor.2011.12.029
DOI: 10.1016/j.ejor.2011.12.029
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