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Exploring the predictors of chatbot service quality

Lookup NU author(s): Professor Savvas PapagiannidisORCiD, Dinara Davlembayeva


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Publication metadata

Author(s): Ameen N, Papagiannidis S, Davlembayeva D

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: 21st IFIP W6.11 Conference e-Business, e-Services, and e-Society

Year of Conference: 2022

Print publication date: 18/08/2022

Acceptance date: 13/08/2022