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Lookup NU author(s): Dr Shuo LiORCiD,
Dr Yanghanzi ZhangORCiD,
Professor Phil BlytheORCiD
This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).
Connected and automated vehicles have the potential to deliver significant environmental, safety, economic and social benefits. The key advancement for automated vehicles with higher levels of automation (SAE Level 4 and over) is fail-operational. One possible solution for the failsafe mode of automated vehicles is a 5G-enabled teleoperation system controlled by remote drivers. However, knowledge is missing regarding understanding of the human–machine interaction in teleoperation from the perspective of remote drivers. To address this research gap, this study qualitatively investigated the acceptance, attitudes, needs and requirements of remote drivers when teleoperating a 5G-enabled Level 4 automated vehicle (5G L4 AV) in the real world. The results showed that remote drivers are positive towards the 5G L4 AV. They would like to constantly monitor the driving when they are not controlling the vehicle remotely. Improving their field of vision for driving and enhancing the perception of physical motion feedback are the two key supports required by remote drivers in 5G L4 AVs. The knowledge gained in this study provides new insights into facilitating the design and development of safe, effective and user-friendly teleoperation systems in vehicle automation.
Author(s): Li S, Zhang Y, Edwards S, Blythe P
Publication type: Article
Publication status: Published
Print publication date: 10/01/2023
Online publication date: 10/01/2023
Acceptance date: 07/01/2023
Date deposited: 10/01/2023
ISSN (electronic): 1424-8220
Publisher: MDPI AG
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