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Lookup NU author(s): Davit MarikyanORCiD, Professor Savvas PapagiannidisORCiD
This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).
Concerns over the carbon footprint resulting from the manufacturing, usage and disposal of hardware have been growing. The Right to Repair legislation was introduced to promote sustainable utilisation of hardware by encouraging stakeholders to prolong the lifetime of products, such as electronic devices. As there is little empirical evidence from a consumer perspective on exercising the right to repair, this study aims firstly to examine the factors that underpin consumers’ intention to repair their hardware, and secondly to investigate the perceived outcomes of repair practices. Based on 510 responses, the results showed that intention to repair is dependent on three groups of factors, namely, the facilitators of pro-environmental behaviour, repair-related factors and beliefs about legislation. If consumers have a stronger intention to repair, they have a stronger feeling of emotional self-assurance, satisfaction with the repair decision and the technology manufacturer, an intention to engage with the manufacturer and a positive perception of a repaired device’s performance. The findings contribute to the literature on sustainable behaviour and the right to repair, offering insight for policymakers and manufacturers about the strategies facilitating the wider adoption of repair practices.
Author(s): Marikyan D, Papagiannidis S
Publication type: Article
Publication status: Published
Journal: Journal of Business Ethics
Year: 2024
Volume: 193
Pages: 35-61
Print publication date: 01/08/2024
Online publication date: 05/12/2023
Acceptance date: 26/10/2023
Date deposited: 30/11/2023
ISSN (print): 0167-4544
ISSN (electronic): 1573-0697
Publisher: Springer Dordrecht
URL: https://doi.org/10.1007/s10551-023-05569-9
DOI: 10.1007/s10551-023-05569-9
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