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Will artificial intelligence undermine the effects of guanxi on relationship performance? Evidence from China's banking industry

Lookup NU author(s): Dr Paul LiuORCiD, Professor Ying YangORCiD

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This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).

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Author(s): Liu PCY, Wang W, Wang Z, Yang Y

Publication type: Article

Publication status: Published

Journal: Industry Marketing Management

Year: 2024

Volume: 116

Pages: 12-25

Print publication date: 01/01/2024

Online publication date: 30/11/2023

Acceptance date: 18/11/2023

Date deposited: 17/01/2024

ISSN (print): 0019-8501

ISSN (electronic): 1873-2062

Publisher: Elsevier Inc.

URL: https://doi.org/10.1016/j.indmarman.2023.11.007

DOI: 10.1016/j.indmarman.2023.11.007

ePrints DOI: 10.57711/r4qn-vw87

Data Access Statement: Data will be made available on request.

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