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Student Satisfaction with Online Learning during the COVID-19 Pandemic: A Study at State Universities in Sri Lanka

Lookup NU author(s): Dr Sujeewa HettiarachchiORCiD

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This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).

Abstract

This quantitative study investigated the determinants of students’ satisfaction with their online learning experience at Sri Lankan universities during the COVID-19 pandemic. The data was collected from 1376 undergraduates enrolled in various courses in humanities and social sciences at three state-owned universities in the country. The results of the Structural Equation Modeling (SEM) revealed that the independent variables of the model, namely perceived learner motivation, perceived challenges of e-learning, and interaction significantly affected students’ satisfaction with their new online learning experience. Out of the three variables, learner motivation exerted the strongest effect on students’ satisfaction, implying the crucial role self-regulated learning—characterized by motivation—plays in online learning environments. The study has several implications for both creating and ensuring the long-term sustainability of productive and student-friendly online learning spaces in higher education.

Publication metadata

Author(s): Hettiarachchi S, Damayanthi BWR, Heenkenda S, Dissanayake DMSLB, Ranagalage M, Ananda L

Publication type: Article

Publication status: Published

Journal: Sustainability

Year: 2021

Volume: 13

Issue: 21

Online publication date: 25/10/2021

Acceptance date: 19/10/2021

Date deposited: 14/12/2023

ISSN (electronic): 2071-1050

Publisher: MDPI

URL: https://doi.org/10.3390/su132111749

DOI: 10.3390/su132111749

Data Access Statement: Data presented in this study are available on request from the corresponding author.

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