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The Paradox of Distance – New Zealand Businesses During Covid-19

Lookup NU author(s): Professor Noemi SinkovicsORCiD

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Abstract

The Covid-19 pandemic has quickly transformed the notions of crises and of living in a VUCA (volatile, uncertain, complex, and ambiguous) world into a lived experience. This chapter offers a perspective on how New Zealand businesses experienced and reacted to Covid-19 related management from a distance and with a mindset that was informed by the government’s focus on health and well-being and “being kind.” This exploratory findings from a sample of New Zealand exporters show that technology-supported management of digital distance and trust, infused with a partner-specific exhibition of empathy, fostered successful business relationships during these challenging times.

Publication metadata

Author(s): Fath B, Fiedler A, Sinkovics N, Sinkovics RR

Editor(s): van Tulder, R; Verbeke, A; Piscitello, L; Puck, J

Publication type: Book Chapter

Publication status: Published

Book Title: International Business in Times of Crisis: Tribute Volume to Geoffrey Jones

Year: 2022

Pages: 431-447

Online publication date: 14/03/2022

Acceptance date: 02/04/2018

Publisher: Emerald Publishing Limited

Place Published: Bingley, UK

URL: https://doi.org/10.1108/S1745-886220220000016023

DOI: 10.1108/S1745-886220220000016023

Library holdings: Search Newcastle University Library for this item

ISBN: 9781802621648

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