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Lookup NU author(s): Kirsty Hutchinson, Dr Lucy RobinsonORCiD
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND).
© 2025 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. The increasing prevalence of student mental health concerns has placed growing pressure on universities to develop effective and sustainable wellbeing support. Absence of a shared sectoral language for wellbeing makes it challenging to implement a cohesive, institution-wide approach. This practitioner case study outlines Newcastle University's Student Health and Wellbeing Service's (SHWS) Impact Measurement Scale (IMS), a simple, non-clinical tool designed to categorise student wellbeing concerns and assess their functional impact using a 0-4 scale. Initially developed and implemented within SHWS, IMS uses assessments of need to improve access to appropriate support and provide practitioners with a clearer understanding of student needs. Early narrative findings suggest that IMS has facilitated the emergence of a common language within SHWS, streamlined resource allocation and challenged the crisis narrative in student mental health. Further validation is underway alongside wider embedding with students and academic colleagues, enabling a truly whole-institution approach to student wellbeing.
Author(s): Hutchinson K, Robinson LJ
Publication type: Article
Publication status: Published
Journal: Perspectives: Policy and Practice in Higher Education
Year: 2025
Pages: Epub ahead of print
Online publication date: 12/09/2025
Acceptance date: 29/08/2025
Date deposited: 06/10/2025
ISSN (print): 1360-3108
ISSN (electronic): 1460-7018
Publisher: Routledge
URL: https://doi.org/10.1080/13603108.2025.2556191
DOI: 10.1080/13603108.2025.2556191
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