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Addressing multiple and complex needs: a scoping review of interventions in the UK

Lookup NU author(s): Dr Shelina VisramORCiD, Abigail Collins, Dr Chioma NwaruORCiD

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Abstract

© 2025 Emerald Publishing LimitedPurpose – This scoping review aimed to explore evidence-based interventions for supporting people with multiple and complex needs (MCNs) in the UK and investigate the alignment between academic evidence and practice-based knowledge. Design/methodology/approach – A systematic search of academic databases was conducted for studies published from 2014–2024 evaluating interventions for UK populations with at least two complex needs. This was supplemented with a narrative review of grey literature. Data were extracted on study characteristics, interventions and outcomes. Findings – Thirty academic studies met the inclusion criteria. Most targeted people with criminal justice system experience and mental health issues. Intervention types included psychological therapies, service redesign, peer support and creative approaches. Evidence of effectiveness was limited, with small sample sizes and high attrition rates common. A difference was identified between academic research focusing on discrete interventions and practice-based knowledge emphasising systemic, integrated approaches. Originality/value – This review explores the different focuses of academic and practice-based knowledge in exploring issues concerning MCNs. It highlights the need for collaborative approaches to knowledge generation, methodological plurality and greater emphasis on studying system-level integration to develop effective interventions for this vulnerable population.


Publication metadata

Author(s): Salvatelli R, Visram S, Collins A, Nwaru C

Publication type: Article

Publication status: Published

Journal: Journal of Integrated Care

Year: 2025

Volume: 33

Issue: 4

Pages: 382–408

Print publication date: 28/10/2025

Online publication date: 17/10/2025

Acceptance date: 05/09/2025

ISSN (print): 1476-9018

ISSN (electronic): 2042-8685

Publisher: Emerald Publishing

URL: https://doi.org/10.1108/JICA-03-2025-0026

DOI: 10.1108/JICA-03-2025-0026


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