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Behavioral drivers of intentions to use cash: UK survey evidence

Lookup NU author(s): Professor Darren DuxburyORCiD

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This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).


Abstract

Accurately forecasting the declining use of cash as a payment method, driven in part by financial innovation in payment technologies and associated social change, is important for central banks and the cash industry. To better inform such forecasts, we are the first to examine behavioral traits as exogenous drivers of payment intentions, including mental budgeting, money fungibility and loss aversion, along with trait habit and financial literacy. Using data from a survey of 2,801 UK adults we find compelling evidence these behavioral traits and financial sophistication shape cash payment intentions, with the unique influence of mental budgeting and money fungibility subsumed by other behavioral traits. We present strong evidence of a dynamic shift in how the behavioral drivers explain intentions to pay as transaction sizes increase. While trait habits form, payment intention shifts in response to exogenous shocks demonstrate payment habits are not immune to change.


Publication metadata

Author(s): Duxbury D, Verousis T, Marsh D

Publication type: Article

Publication status: Published

Journal: Financial Innovation

Year: 2026

Volume: 12

Online publication date: 18/03/2026

Acceptance date: 15/02/2026

Date deposited: 19/03/2026

ISSN (electronic): 2199-4730

Publisher: Springer Nature

URL: https://doi.org/10.1186/s40854-026-00919-8

DOI: 10.1186/s40854-026-00919-8

Data Access Statement: The primary dataset generated and analysed during the current study is not publicly available on the grounds of confidentiality and informed consent, but is available from the corresponding author on reasonable request for the purpose of replication. Survey materials are available via the accompanying Online Supplementary Appendix.


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Funding

Funder referenceFunder name
National Westminster Bank Plc

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