Call centres and the prospects for export-oriented work in the developing world: evidence from Western Europe

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Author(s): Richardson RGW

Editor(s): Mitter, S.; Bastos, M-I.

Publication type: Book Chapter

Publication status: Published

Book Title: Europe and developing countries in the globalised information economy: employment and distance education

Year: 1999

Pages: 74-94

Publisher: Routledge

Place Published: London

URL: http://books.google.com/books?id=1fY-Z6hBJDYC&source=gbs_ViewAPI

Library holdings: Search Newcastle University Library for this item

ISBN: 041519704X

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