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Lookup NU author(s): Professor Cam Donaldson, Dr Angela Bate, Dr Simon Peacock, Dr Danny Ruta
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Author(s): Donaldson C, Bate A, Mitton C, Peacock S, Ruta D
Editor(s): Hartley, J.
Publication type: Book Chapter
Publication status: In Press
Book Title: Managing Improvement in Public Service Delivery: Progress and Challenges
Year: 2006
Publisher: Cambridge University Press
Place Published: Cambridge