Toggle Main Menu Toggle Search

Open Access padlockePrints

Netsourcing in SMEs: e-ticketing in art venues

Lookup NU author(s): Maria Woerndl

Downloads

Full text for this publication is not currently held within this repository. Alternative links are provided below where available.


Abstract

Netsourcing allows the renting of information systems (IS) services and applications from a third party provider via a network. E-ticketing is a booking option that is developing rapidly in the entertainment industry. This paper investigates the motivations of four theatres for adopting netsourcing-based e-ticketing. By splitting the IS adoption decision into solution- and realization-specific factors, the paper introduces a novel way of considering e-commerce adoption in SMEs. Exploratory case research demonstrates that perceived benefits, the desire to expand online activities, industry trends, and pressures from customers motivate theatres to adopt e-ticketing. In conjunction with e-ticketing, the netsourcing business model is adopted due to internal constraints and restrictions imposed by the provider of the existing box office system.


Publication metadata

Author(s): Woerndl M, Powell P, Vidgen R

Publication type: Article

Publication status: Published

Journal: Electronic Markets

Year: 2005

Volume: 15

Issue: 2

Pages: 119-127

ISSN (print): 1019-6781

ISSN (electronic): 1422-8890

Publisher: Springer

URL: http://dx.doi.org/10.1080/10196780500083779

DOI: 10.1080/10196780500083779


Altmetrics

Altmetrics provided by Altmetric


Actions

Find at Newcastle University icon    Link to this publication


Share