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Lookup NU author(s): Dr Jeremy Hills
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Doubts have been raised over the adequacy of supply of appropriately skilled graduates from UK higher education (HE) institutes to employers. Changing educational provision to meet these employers' requirements may be one of the foremost future challenges to the higher education sector. It has been suggested that to address this challenge a total quality management (TQM) framework, coupled with appropriate curricular modifications, could be used to promote change in HE courses. Introduces and pilots a tool that could be used to promote awareness and understanding of the process-oriented aspects of TQM. Suggest that this technique could represent a mechanism to promote awareness and change in quality issues involved in educational provision in HE institutes.
Author(s): Hills JM, Stewart-David D
Publication type: Article
Publication status: Published
Journal: TQM Magazine
Print publication date: 01/01/2001
ISSN (print): 0954-478X
Publisher: Emerald Group Publishing Ltd
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