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A tool for total quality management of educational provision illustrated using advanced coastal management courses

Lookup NU author(s): Dr Jeremy Hills

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Abstract

Doubts have been raised over the adequacy of supply of appropriately skilled graduates from UK higher education (HE) institutes to employers. Changing educational provision to meet these employers' requirements may be one of the foremost future challenges to the higher education sector. It has been suggested that to address this challenge a total quality management (TQM) framework, coupled with appropriate curricular modifications, could be used to promote change in HE courses. Introduces and pilots a tool that could be used to promote awareness and understanding of the process-oriented aspects of TQM. Suggest that this technique could represent a mechanism to promote awareness and change in quality issues involved in educational provision in HE institutes.

Publication metadata

Author(s): Hills JM, Stewart-David D

Publication type: Article

Publication status: Published

Journal: TQM Magazine

Year: 2001

Volume: 13

Issue: 6

Pages: 409-418

Print publication date: 01/01/2001

ISSN (print): 0954-478X

ISSN (electronic):

Publisher: Emerald Group Publishing Ltd

URL: http://dx.doi.org/10.1108/EUM0000000006181

DOI: 10.1108/EUM0000000006181

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