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A web-based one-stop shop to improve social inclusion for disabled people: results of the ASK-IT project

Lookup NU author(s): Simon Edwards, Hannah Parker


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ASK-IT is a web-based system that provides a range of services in a ‘one-stop shop’ format enabling people to interact with their environment, whether it be home, at work, in education, participating in social activities, or on the move (multi-modal and pedestrian transport). These ‘info-services’ are personalised and seamless. They cater for people’s specific mobility requirements and thus enable disabled people to engage more fully in everyday life. This paper provides early results of the ASK-IT project, focusing on the UK pilot site in Newcastle-Gateshead. The trials involve up to 50 disabled volunteers taking part in activities designed to demonstrate the ASK-IT system and a selection of services, including personalisation, outdoor and indoor positioning and route guidance, accessing a database of point of interest and ‘what’s on’ content, transport timetables, and personal support services.

Publication metadata

Author(s): Edwards S, Bryan HR

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: 15th ITS World Congress on Intelligent Transport Systems

Year of Conference: 2008

Publisher: ITS